Friday, June 26, 2015
Wednesday, June 10, 2015
Everything I Know About Change I Learned From My Cats
"When one door
closes another one opens. Often we look so long at the one that's
closed we fail to see the one that's opened."-
Helen
Keller
________________________________________________________________
A few years ago, I started a new project that
required me to live on the East Coast. My two cats, Jasmine and Ginger, and I
flew cross-country to our temporary home. They were eager to escape from their
cat carriers after our long flight. Following the advice of my vet, to
introduce them to their new home one room at a time, I confined them initially
to the bathroom and bedroom.
I closed the door to the living room and let
each cat out of her carrier. Ginger immediately ran under the bed and didn't
venture out until the next day. Jasmine headed for the closed door, eager to
discover what was on the other side. She wouldn't take no for an answer so I
opened the door to let her roam. She hesitantly placed one paw on the shiny
wood floor to make sure it was safe and then took off and spent the next few
hours exploring her new home, while Ginger continued to hide under the bed.
They both experienced the same change but responded in different ways.
The thought struck me that cats have the same
reaction to change as people. Some, like Jasmine, see change as an adventure
and choose to explore the new world on the other side of the door. Others, like
Ginger, prefer to hide under the bed and avoid experiencing anything different
until forced to. It's not the change that makes the difference. It's what we
think about the change. It's the internal battle between the fear of the
unknown vs. the expectation that change will open the door to something better.
So, what kind of cat are you?
A curious cat who accepts uncertainty as
today's new normal and eagerly explores the opportunities on the other side of
the door?
A cautious cat who tests the waters to make
sure it's safe to venture through the open door?
Or, a scaredy cat who hides, in what they
think is a safe place, until forced to accept the reality that their world has
changed?
And, what kind of cats are you surrounded by
in your work life and personal life?
Whatever your answer, my next blog on Mastering Uncertainty will
address limited thinking that makes it difficult to follow Helen Keller's
advice to focus more on the door that change has opened instead of the door
that change has closed.
Please feel free to forward this and future
blogs to your friends.
Thursday, May 14, 2015
If Only "They" Would Change
“Be thankful for the difficult people
in your life and learn from them.
They have shown you exactly who you do not want to be.” Anonymous
They have shown you exactly who you do not want to be.” Anonymous
I
always begin my change management workshops by asking each participant what they
hope to learn. “I’m here to learn how to change my boss because he really needs
to change,” one woman responded. She
literally thought the workshop was about how to change management instead of how to manage change.
When
life isn’t going our way, it’s easy to get caught up in the blame game and fall
into the trap of thinking that if only someone else would change, our problem
would be solved.
If
only…
- people who are resisting the change we are trying to lead would get on board
- our spouse would complain less and compliment more
- our boss would acknowledge what we’ve done well instead of what we can do better
- our best friend would stop talking about her problems at some point and listen to ours
- our children would listen to what we say
- our employees would do what we ask
- people would just do what they say they’re going to do.
We
are surround by people we label as “difficult,” and often waste our energy by
attempting to change them to be the way we believe they should be. There’s an
old saying that a man falls in love with a woman the way she is and hopes she
will never change, while a woman falls in love with the potential she sees in a
man and sets about trying to change him to become what she believes he can be.
People
typically don’t respond well to our attempts to change them. They change
because they want to and not because we want them to. Trying to convince
someone to change only frustrates you and makes him or her feel inadequate or more
entrenched in behavior that on some level is working for them. So, since “they”
aren’t likely to change, what can you do to lessen your frustration when you’re
dealing with someone you would describe as “difficult”?
Consider
the following:
- Are you dealing with a difficult person or a person in a difficult situation? Unexpected and unwanted change can trigger defensive behavior that makes an individual difficult to deal with, but has nothing to do with you. It’s their attempt to protect themselves from what they are afraid of losing. Don’t take their behavior personally. It’s more about their fears than it is about you and may subside as they adjust to their new circumstances. .
- Are you rewarding the very behavior you’re complaining about? Behavior that is rewarded is repeated. And, a lack of consequences is a form of reward. Often we don’t realize how we are reinforcing unacceptable behavior by allowing it to continue. When our actions don’t back up our words, what we say doesn’t appear to others to be what we really mean. The rules you establish but don’t enforce with your children or performance expectations you set for employees with no accountability are examples of inadvertently rewarding what we say we don’t want.
- Is it time to renegotiate the “silent contract?” When we form a relationship – whether personal or professional – we establish the rules of the relationship that define the roles we play and the expectations we have of each other. These unspoken rules guide how decisions are made, conflict is handled and the type of behavior that is tolerated. Change may trigger a need to renegotiate the terms of the contract. This requires having an open and honest conversation about what each person is willing to change to maintain the relationship.
- There are going to be people in our life who just don’t like us, and that’s ok.
Each of us is a unique individual with our own personality, values and beliefs that sometimes clash with those of others. If your reaction when this happens is to think that there must be something wrong with one of you that needs to change, you’re going to increase the probability that the majority of people in your life will be “difficult.”
When
someone is driving you crazy, it’s challenging to feel gratitude for having
them in your life and refocus your thinking to what you can learn from the
encounter. .But, it can be very beneficial to stop and think about what your “difficult”
person may be teaching you.
You
can get stuck in the mindset of “if only
they would change, everything would be ok” and end up focusing more on the
changes you want them to make and
less on the changes you need to make,
which are the only ones you have any control over anyway.
And, one
last thought to consider: could you be someone’s “difficult” person?
_______________________________________________________________
©
Rita
Burgett-Martell; Organizational Change Consultant, Keynote Speaker, Personal
Coach - Strategic Transformations Consulting Inc; - – (800) 441-5981
–www.amazon.com/author/ritaburgettmartell
www.changeguru.com; author of Change Ready! And Defining Moments – Available at Amazon.com
www.changeguru.com; author of Change Ready! And Defining Moments – Available at Amazon.com
©
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